Docady Website and App Privacy Policy


You Own Your Data

No mumbo jumbo here, our privacy policy is pretty clear:

"Docady will use your personal information for the sole purpose of providing you the services offered within the App"

Moreover,

"Docady does not share or will ever share personal information with any third party for marketing purposes whatsoever"


Last Revised: September 3, 2015

Docady Israel Ltd. ("Company", "we" or "Docady") respect the privacy of the users of its website at http://www.docady.com/ (the "Site") and its mobile application ("User" or "you") and is committed to protect the User's information. We believe that you have a right to know our practices regarding the information we may collect and use when you use our App (as such term is defined below) and/or Site.

Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our terms of use available at: www.docady.com/en/terms ("TOU"), into which this Privacy Policy is incorporated thereto by reference.

  1. Your consent (important, please read carefully!)

    BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE AND/OR APP, AND/OR BY INSTALLING THE APP ON YOUR MOBILE DEVICE AND/OR PRESSING THE APP'S "CONNECT" BUTTON, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS SPECIFIED HEREIN. PLEASE NOTE: IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ENTER TO, CONNECT TO, ACCESS OR USE THE SITE AND/OR APP IN ANY MANNER, DO NOT INSTALL THE APP AND YOU ARE REQUESTED TO PROMPTLY ERASE THE APP AND ANY PART THEREOF, FROM YOUR MOBILE DEVICE.

    PLEASE NOTE THAT IN THE EVENT THAT YOU WISH TO UPLOAD TO THE APP USER DATA VIA LINKING THE APP TO THIRD PARTY SERVICE PROVIDERS' APIS (THROUGH OPEN STANDARD FOR AUTHORIZATION (OAUTH)), YOU HEREBY GRANT DOCADY ACCESS TO, AND THE ABILITY TO EXTRACT CERTAIN DATA INCLUDING BUT NOT LIMITED TO PERSONAL INFORMATION FROM MATERIAL AND DOCUMENTS WHICH ARE HELD BY SUCH THIRD PARTY SERVICE PROVIDERS AND/OR COPY SUCH MATERIAL AND DOCUMENTS, AS NECESSARY. PLEASE NOTE – WE WILL EXTRACT THIS DATA SOLELY IN ORDER TO PROVIDE YOU THE SERVICES OFFERED WITHIN THE APP. WE DO NOT SHARE OR WILL EVER SHARE PERSONAL INFORMATION WITH ANY THIRD PARTY FOR MARKETING PURPOSES WHATSOEVER.

  2. Which information we may collect on our Users?

    We may collect two types of data and information from our Users:

    1. The first type of information is non-identifiable and anonymous information ("Non-personal Information"). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us when such User installs our App and/or uses the Site and/or App. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the App and/or Site, type of operating system, device type, User's 'click-stream' on the App and/or Site, type of browser and keyboard language, screen resolution, time spent on various screens of the App and/or Site, etc.

    2. The second type of information is individually identifiable information ("Personal Information"). This information may identify an individual or may be of a private and/or sensitive nature.

      • We gather the Users' IP address (or Mac Address, as applicable) and/or advertiser identifier (when available on a device) mainly to detect anomalies for security purposes (i.e., in order to safeguard our App and/or Site). We note that Docady may collect, use and provide access to the User's advertising identifier in accordance with the applicable platform provider's policies.

      • Upon installation of the App we generate a persistent random unique device identifier which is generated in order to enable us to identify you and your use within the App.

      • In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User.

      • Users who are interested in opening an Account in order to use the App should provide the following details upon registration: Full name, e-mail address and password.

      • Any Personal Information identified in the User Data which are stored on your behalf by Docady (User Data which you have uploaded to the App) and any User Data which you linked to our App and granted us access to (including without limitation any materials and documents from which we extract the User Data). We note that we will extract only information which is relevant in order to provide you the services offered via the App.

      • Personal Information may be collected from the details the User may provide us while contacting us via the support e-mail address available on the Site. Please note - we will use your Personal Information for the sole purpose of providing you the services offered within the App, as further detailed in Section 4 below, and NOT for any other purpose whatsoever.

      For avoidance of doubt, any Non-personal Information connected or linked to or associated with any Personal Information shall be deemed as Personal Information as long as such connection, linkage or association exists.

      We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your acceptance of the TOU and the Privacy Policy.

  3. How Do We Collect Information on our Users?

    There are four main methods that we use:

    1. We collect information through your entry, connection, access, installation and/or use of the App and/or Site. In other words, when you are using the App and/or Site we are aware of it and may gather, collect and store the information relating to such usage (such as the Non-personal Information detailed above, your IP address and the persistent random unique device identifier), either independently or through the help of our authorized third-party service providers as detailed below.

    2. We collect information which you provide us voluntarily. We collect Personal Information during the registration process when you register and open an Account.

    3. We collect Personal Information from documents, which you provide us voluntarily. We collect information and data which may be deemed as Personal Information that you have uploaded to our App by any means including capturing them using your mobile devices camera.

    4. We collect Personal Information from documents, which are held by third party service providers which you granted us access to. We collect information and data which may be deemed as Personal Information from documents which are held by third party service providers via linking the app to third party service providers' APIs (through open standard for authorization (Oauth) - when you allow such linking).

  4. What are the Purposes of the Collection of Information?

    Non-personal Information is collected in order to:

    • Use it for statistical, analytical and research purposes and for customization, developing and improvement of our App and/or Site.

    • Enhance the User's experience while using the App and/or Site.

    Personal Information is collected in order to:

    • Operate the App and offer it's features and services (i.e., to provide the User with a one-stop-shop with respect to viewing and managing all of his/her User Data).

    • Host, store and manage all of your User Data in order to provide the services.

    • Provide alerts, notifications and advice regarding the User's User Data.

    • Help Users with completing forms and other materials they would like to submit to applicable entities (for example, governmental or public authorities) based on the User Data.

    • To verify the User's identity when he/she signs in to the App.

    • Personalize and enhance the Users experience while using the App and/or Site.

    • We may store on our servers any materials and documents from which we extract the User Data in order to improve our extraction services.

  5. Sharing Information with Third Parties

    We acknowledge that you upload to the App very sensitive information. Docady will not share any Personal Information it collects with any third party, other than in the extreme circumstances as follows: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the TOU, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (e) to protect the rights, property, or personal safety of the Company, its Users or the general public; (f) by virtue of undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company, so long as such acquirer maintains the same privacy terms hereunder; or (g) pursuant to your explicit approval prior to the disclosure, inter alia, to the extent that you request us an assistance in completing forms and other materials you would like to submit to applicable entities (for example, governmental or public authorities) based on the User Data (in which case, we will share your relevant personal information with the applicable entity in order to provide you with the requested service). Note, that we collect, hold and/or manage your Personal Information through Docady's authorized third parties vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.

    For avoidance of doubt, Docady may transfer and disclose Non-personal Information to third parties at its discretion including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of our App and/or Site.

    Please note that the App includes a sharing feature which allows Users to send other Users of the App certain User Data via the App. Docady is not responsible for the interactions of Users who engage each other on the App, and is not liable for any damage that may result from such engagement. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR SHARING USER DATA, INCLUDING ANY PERSONAL INFORMATION, WITH OTHER USERS AND THAT YOU ARE DOING SO AT YOUR OWN RISK.

  6. Third Party Service Providers and Third Party Software

    While using the App and/or Site we may be using third party service providers, who may collect, store and/or process the information detailed herein. Docady uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such software may include without limitation, Amazon cloud services which its privacy policy can be found at: http://aws.amazon.com/privacy/, Google Analytics which privacy policy can be found at: http://www.google.com/intl/en/policies/privacy/ and Mixpanel which privacy policy can be found at: https://mixpanel.com/privacy/. Please read such third party service providers' terms of use and privacy policies to understand their privacy practices.

  7. Third Party Software Integration

    While using the App we may be using third party software through Oauth, in order to collect and/or process the information detailed herein. Such software includes without limitation, third party's API which allows us to analyze and process files, materials, documents and e-mails from various providers (e.g. Gmail, Yahoo, Outlook, Dropbox, GDrive, Skydrive and Evernote).

  8. Minors

    The App and/or Site are intended for Users over the age of thirteen (13). Therefore, Docady does not intend and does not knowingly collect directly Personal Information from children under the age of thirteen (13) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the App and/or Site. If we learn that we unlawfully collected Personal Information from children under the age of thirteen (13) we will delete that information as quickly as possible. Please contact Docady at support@docady.com if you have reasons to suspect that Docady unlawfully collected Personal Information from children under the age of thirteen (13) and we will delete that information as quickly as possible. It is hereby clarified that the User Data may include information regarding children under the age of thirteen (13) only in the event that the legal guardian of such child has agreed to such use, all as required under any applicable laws.

  9. Direct Marketing

    You hereby agree that we may use your contact details you provided us with for the purpose of informing you on the basis of our analysis and processing regarding your User Data (such as informing you that your passport requires renewal, that your car insurance requires renewal, etc.) which may interest you, and to send to you other material, transmitted to the e-mail address you have provided us in the registration process. You may withdraw your consent by sending a written notice to Docady by e-mail to the following address: support@docady.com or alternatively following the instructions for removing yourself from the mailing list which are available in the e-mail transmitted to you.

  10. Links to Third Party Websites

    Certain links provided in the App and/or Site permit Users to leave our App and/or Site and enter non-Docady sites or services. Those linked sites and services are provided solely as a convenience to you. Those linked sites and services are not under the control of Docady and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content advertising, products, services or other information on or available from such linked sites and services or any link contained in a linked site or service. Docady reserves the right to terminate any link at any time. You further acknowledge and agree that Docady shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such linked sites or resource.

    Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information they are collecting.

  11. Cookies & Local Storage

    When you access or use the App and/or Site, we and/or our third party service providers may use industry-wide technologies such as "cookies" and local storage (or other similar technologies), which store certain local information on your device or on the Site ("Local Storage") which may enable, inter alia, automatic activation of certain features and make the User's App and/or Site experience and usage simpler, more relevant, convenient and effortless. Such information is locally stored in the User's device. Docady and/or our authorized third party service providers may access such information. Docady and/or our authorized third party service providers may use both session cookies (which expire once you close the App and/or Site) and persistent cookies (which stay on the User's device until he/she deletes them). Such Local Storage used by the App and/or Site may store non-personal information (such as the different pages viewed by a User within the App and/or Site) as well as User persistent identifier, which will be collected in accordance with the terms specified herein. It is easy to prohibit and/or delete the Local Storage, inter alia, via uninstalling the App from your mobile device and/or through the Settings option of your device. Most platforms will allow you to erase cookies from a device, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option you may use the settings option of your device or according to the specific instructions provided by the third party service provider's privacy policy and terms of use. However, if you block or erase cookies, or change the settings of your device, your App and/or Site experience may be affected and may be limited.

  12. Deletion or Modification of Personal Information

    Your data is yours. If for any reason you wish to delete or modify your Personal Information you can do so within the App. Deletion of User Data within the App will not delete it from the original source (i.e. if the document is in your Gmail account and you delete it on Docady it will not be deleted from Gmail). In the event that you wish to cancel your Account you may close your Account using the settings or you can send us an e-mail of your request to: support@docady.com, and we will close your Account and delete any Personal Information therein pursuant to any applicable privacy laws. In the event that you wish to modify or delete the Personal Information you provided us via the Site you can send us an e-mail of your request to: support@docady.com, and we will modify or delete your Personal Information pursuant to any applicable privacy laws. A request to delete certain User Data from your Account, which is connected to another User who owns a different Account, may not be completely deleted from our servers without the consent from all Users connected to such User Data. We will retain and use your Personal Information for a reasonable time after termination as necessary to comply with our legal or business requirements or obligations (including as required by applicable law), to resolve disputes, to enforce our Terms and/or to enable the User to reinstate his/her Account. Aggregate and/or anonymous data derived from your Account information or from your use of the Site may remain on Docady servers indefinitely. Note that unless you instruct us otherwise we may retain your Personal Information for as long as required to provide you the App, the Site and their services (for example, to provide you with a secure place to host and store your Personal Information and User Data), all as permitted under any applicable privacy laws.

  13. Security

    We take reasonable measures to maintain the security and integrity of our App, the Site and User Data and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. The Personal Information and User Data are hosted on the Amazon Web Services Cloud servers which provide advanced strict security standards (both physical and logical). In addition we employ highly secure services design and implementation using state of the art encryption and architectures mechanisms. Furthermore we implement a secure permission management and auditing system using specific and proprietary firewall and network access filtering as well as security group mechanisms. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. DOCADY SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE USER DATA.

  14. Changes to the Privacy Policy

    The terms of this Privacy Policy will govern the use of the App and the Site and any information collected therein. The Company reserves the right to change this policy at any time, so please re-visit this page frequently to check for any changes. In case of any material change, we will make reasonable efforts to post a clear notice on the App, the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such material changes will take effect seven (7) days after such notice was provided on our App, the Site and/or sent to you via e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated "Last Revised" and your continued use of the App and/or the Site on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

  15. Got any Questions?

    If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: support@docady.com and we will make an effort to reply within a reasonable timeframe.